מדיניות החזרים כספיים

Returns and refunds

You have 14 days from the day you receive your order to change your mind, without giving any reason.

To start a return, email us at homestudiopilates.shop@gmail.com with your order number. We will reply with the return address and instructions.

Items must be returned unused, clean and in their original packaging. For hygiene reasons, socks can only be returned unopened.

Return shipping costs are paid by the customer, unless the item arrived damaged, defective or wrong. In that case, send us a photo within 14 days of delivery and we will replace or refund it at no cost to you.

Once we receive and check your return, we refund you within 14 days, using the same payment method as your order.